Frequently Asked Questions

Leadership and Management Training Program

Where will the certificate cohort sessions be held?

For the New Managers Institute (NMI), High Performing Managers Initiative (HPMI), and Leadership Caucus (LC), the sessions will be hybrid — a combination of in-person sessions, as well as virtual sessions via Zoom. As such, participants will need access to a computer with Internet access and video/camera capabilities. We expect participants to keep their video cameras on during the sessions so that we can all see each other and build a deliberate learning community; however, we understand that there may be extenuating circumstances in which you would not be able to. A free, basic Zoom account is all that is needed (you do not need to have a paid Zoom account to participate).

Will I receive certification for this training and when?

You will receive a certificate at the end of the entire course indicating the number of hours you have completed.

How do I know if I should participate in the New Managers Institute (NMI) or the High Performing Managers Initiative (HPMI)?

If you are a manager who has been supervising individuals for less than three years, then the New Managers Institute (NMI) is for you. However, if you are a mid-level manager, and have been supervising teams for more than three years, then the High Performing Managers Initiative (HPMI) is right for you.

What is DiSC?

Everything DiSC® is a self-assessment tool that offers information to help you understand yourself and others better. Your personalized DiSC assessment will provide a wealth of information about your management priorities and preferences. In addition, you’ll learn how to connect better with people whose priorities and preferences differ from yours.

What is 360 Feedback?

We work with a company to administer feedback surveys to your colleagues (i.e. your supervisor, peers, and direct reports) so that you can gain a 360 degree view of how they see you exhibiting leadership behaviors. We don’t show up the same way to everyone and this 360 feedback tool helps us form deep insights about our leadership.

Do I need to attend every session?

The short answer is Yes. It will be a richer experience if you attend every session. In addition, if you receive scholarship support, your funder has invested time and energy into your participation and expects you to be at every session. Since a primary goal is to increase your personal knowledge and skills, participation is non-transferable.

Each participant is permitted a maximum of two absences in order to meet the requirements for completion of this program.

Please be mindful that this is a selective program and that your acceptance of a seat in this cohort means someone else may not have a chance to participate.

If I can’t attend a session, can I send another staff person in my place?

Since a primary goal is to increase your personal knowledge and skills, participation is non-transferable.

My organization can’t pay the entire amount for me to participate. Should I still apply?

you are interested in participating in a CRE program, please complete an application. We will do our best to help find resources to help all participants who need financial support. However, we can’t guarantee scholarships for everyone and sadly there’s a possibility that there may not be enough financial support for everyone who needs it. But it is important that you submit an application to get the whole process started. Try not to let the financial concerns stop you from applying. Please kindly note that the scholarship that our funders have provided in the past may not cover the cost of the full program, in which case your organization would be responsible for whatever balance that the scholarship does not cover.

Since some of the sessions will be via video conferencing, do I need to keep my camera on all the time?

Yes, we will require that participants have their video cameras on for all of the program sessions so that we can build strong connections with each other and engage in meaningful discussions. Understanding that many of our meetings and interactions are via video, we will do our best to keep you fresh and engaged while on screen (e.g., we’ll schedule breaks to step away from the computer).

How many people will be in my cohort?

Generally, we try to keep the cohort size between 18 and 26 participants.

What is the time frame of the cohort?

All of our cohort programs begin with an orientation and concludes with a closing session. In between, we will have sessions mostly scheduled every two weeks (with a couple of exceptions). Please refer to the schedule on each specific cohort page for the exact session dates.

The New Managers Institute will take place from October 2022 through March 2023.
The High Performing Managers Initiative (HPMI) will take place from October 2022 through March 2023.
The Leadership Caucus will take place from December 2022 through June 2023.

Will I get my money back if I don’t finish the program?

Sorry, we do not offer refunds if you don’t finish the program. However, we are willing to listen if there are extenuating circumstances.

Please keep in mind that if you receive a scholarship and do not finish the program, you may be required by the funder to return part or all of the scholarship.

What are the payment options/schedule?

Once you are accepted into a CRE program and agree to final costs (including whatever scholarships, if any, you get), we’re willing to work with you on a payment schedule that fits your requirements and constraints.


For more information, please contact Genesis Galva at [email protected].